Associations / Franchises / Affinity Groups
Specially designed insurance programs are often required for associations or groups.
If you have a business or individual membership group of any size, you will benefit
from our individually-tailored programs. Our goal is to create a program that fits
the needs of your group or, if necessary, seamlessly transition your current program
to a program administrator focused on improving the growth and performance of your
program.
Your association or affinity group will benefit from our expertise in:
- Program Implementation – You receive quick results due to our flat organizational
structure.
- Program Structuring – We offer flexibility in how your program is structured.
We can design your program in a number of ways, including a fully-insured program,
a captive, a rent-a-captive or a risk retention or purchasing group.
- Program Management – We oversee your program from initial development or
seamless transition to ensure ongoing marketing, enrollment, and customer service.
Each program has a designated team to ensure quality service and accountability
for results.
- Program Website Development and Management – We work with you to develop,
design, host and manage a private-label web page for your program. Online applications
and FAQ sections may be accessed from your website. Click here to see an example.
- Online Application/Enrollment – Your members can apply for insurance coverage
online, making it convenient for them to purchase insurance on their time. All enrollment
instructions and program information are also available online.
- Direct Sales – Our direct sales team will make outbound phone calls and e-mail
proposals to help your members find the best coverage for their needs.
- Marketing to Membership – Our marketing department will develop a detailed
marketing plan and coordinate promotional activities (advertising, conventions,
direct mail, telemarketing and website development) to increase the success of your
program. Click here for a sample of our private-label marketing materials.
Insurance products offered include:
- Commercial Packages including property and general liability
- Automobile Liability
- Crime
- Inland Marine
- Umbrella Liability
- Employment Practices Liability
- Workers’ Compensation
- Professional Liability/Errors and Omissions
- Individual and Group Major Medical
- Short Term Medical
- Limited Medical
- Term Life
- Other Employee Benefit Coverages.
Our goal is to provide a level of service that exceeds our clients’ expectations
Our renewal retention of individual customers is continually above industry norms.
Our commitment to you and your program is for sustained growth and unparalleled
customer service.
Lockton Service
Service starts with listening. We take the time to understand your specific goals, design a program that fits your needs, aggressively negotiate coverage, and implement a service plan. You will have the same dedicated service team throughout the entire process which allows us to anticipate your needs and create accountability.
It’s all about you. As a private, family-owned company, all our Associates focus solely on you, our client, rather than public shareholders.
Long-term thinking. Clients stay with us based on our expertise, creative solutions, seamless global resources and outstanding service. Our client retention rate of 95 percent reiterates our commitment to each and every client.
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Success Stories: |
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Lockton Affinity successfully transitioned a program with over 25,000 certificate holders.
The existing program had been with the previous administrator for over 20 years. Our client was nervous about the transition but was also concerned that the program had no growth for 4 years and had actually started to decline.
When Lockton took over the program, the transition went smoothly without a glitch and the program had double digit growth in the first 6 months. The program continues to grow today and service standards have been exceeded. As our client stated, “…Once Lockton took over, we found out what great service is really about!”
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